Privacy Policy Of "eedge"
Please read the following Privacy policy of the services. The "eedge" App or Website on which the Services are availed may together be referred to for convenience as the “Platform”.
Please ensure that this Privacy Policy is perused by You before availing any services from Us. This Privacy Policy shall be updated from time to time and to stay abreast with our methods of using Your information and protecting Your privacy, please keep reviewing this Policy.
By viewing the "eedge" Platform, you agree to be bound by the terms of this Privacy Policy. By using the "eedge" Platform and/or by providing Your information, You consent to the collection and use of the information. You disclose on our Website in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this Privacy Policy. If we decide to change our Privacy Policy, We will post those changes on this page so that You are always aware of what information We collect, how We use it, and under what circumstances We disclose it. If You do not agree for the forgoing, please do not continue to use or access our Website.
1. Collection of Personally Identifiable Information
1.1 We collect certain information about You to help us serve You better. The information
collected by Us is of the following nature:
Name
Telephone Number
Email Address
Service Address
Other information about the service address which You give Us
Your IP address
Information about your device
Network information
College/ Institution Details and Location
User uploaded photo and IDs
Demographic information such as postcode, preferences and interests
Any other personal information which you give us in connection while booking a service or is
relevant to customer surveys and/or offers.
1.2 Information provided during Registration to create a profile and use this Website and services, you may be asked to provide the following information: your name, your username, password, email address, the specialty in which you practice or intend to practice (selected from a drop-down menu if applicable), year of graduation or year of joining the undergraduate medical program and the name of your college or university. You may also choose to provide a picture to be associated with your profile.
1.3 We will store your username, country and specialty on an unencrypted server. Your password is cryptographically hashed and your email address is encrypted. These information elements are referred to collectively as your “Personal User Information.” We collect and hold this information for the purpose of administering your use of the Application.
1.4 You are solely responsible for maintaining the strict confidentiality of your Personal User Information not allowing another person to use your Personal User Information to access the Services any and all damages or losses that may be incurred or suffered as a result of any activities that occur in your Account ensuring that the information submitted by you complies with our terms and conditions ensuring that the information provided by you is correct and updated from time to time.
1.5 You agree to immediately notify "eedge" of any unauthorized use of your Personal User Information or any other breach of security. "eedge" is not and shall not be liable for any harm arising from or relating to the theft of your Personal User Information that is under Your control, your disclosure of your Personal User Information, or the use of your Personal User
Information by another person or entity.
1.6 On receiving personal information about You, You no longer remain anonymous to Us. We may use this information to do internal research on demographics, interests, and behaviour to better understand, protect and serve our customers. This information is compiled and analysed on an aggregated basis. We indicate fields that are mandatory required to be filled and fields that are optional. You may decide whether or not to provide such information to Us.
2. Use of Personal Information
2.1 The information collected by Us through our Website is used by Us for various purposes to enable us to serve you better:
To find third-party service providers
Internal record keeping
We may use the information to improve our products and services
We may periodically send promotional emails or messages on the Website about new products,
special offers or other information that We think You may find interesting using the email
address which You have provided
From time to time, we may use the information to customize the Website according to your interests.
2.2 We may use personal information to resolve disputes that may arise with the use of our Services, help promote a safe service to all the customers, measure consumer interest in our services, customize your experience, detect and protect Us against error, fraud and other criminal activity, enforce our terms and conditions.
2.3 We identify and use your IP address to help diagnose problems with our server, and to administer our Websites. Your IP address is also used to help identify You and to gather broad demographic information.
3. Sharing of Personal Information
3.1 We may share your information with payment service providers, regulatory authorities, and third-party agencies in the event of any request from such authorities.
3.2 We may disclose Your personal information if required to do so by law or in good faith and belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third-party rights owners, or others in the good faith belief that such disclosure is reasonably
necessary to enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting, or other content violates the rights of a third party; or protect the rights, property, or personal safety of our customers or the general public.
3.3 We and our affiliates will share/sell some or all of the collected information with another business entity should We (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructure of business. Should such a transaction occur, that other business entity (or the new combined entity) will be required to follow this Privacy Policy with respect to all the information collected.
3.4 We do not disclose personal information about identifiable individuals to advertisers, but We may provide them with aggregate and/or anonymized information about You to help advertisers reach the kind of audience they want to target. We may make use of the information We have collected from You to enable Us to comply with our advertisers' wishes by displaying their advertisement to that target audience.
3.5 If you choose to subscribe to any "eedge" plan you may be required to upload a copy of a valid government-issued identification document to allow access to the Platform.
4. Information Safety
4.1 All information is saved and stored on servers that are secured with passwords and pins to ensure no unauthorized person has access to it. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
5. Choice/Opt-Out
5.1 We provide all customers with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from Us on behalf of our partners, and from Us in general, after providing Us with personal information.